MailChannels Insights allows MailChannels Outbound Filtering customers to access email delivery information and intelligence about the deliverability of their email.

Investigate any deliverability issues in your network.
Find out why your email was not delivered.
ResponseAnalytics™ technology reports what receivers think of your customer’s email.

How to Use MailChannels Insights

You must have access to MailChannels Host Console.
Invite customers to enrol via the Customer Console Log Search. Simply find a log entry for the customer you wish to invite and click on the envelope icon at the top right of each entry in the log search results, or on the “Invite to MailChannels Insights” link in the expanded log entry view.

The other way to enroll end-users in MailChannels Insights is to enable it in bounce messages. If enabled, bounce messages will contain a link to get them started using MailChannels Insights.

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